Shipping & Returns

Apart from stock items, your rosettes are hand made to your specification so please give as long as possible for your order to be produced.

If you are in a position to give at least 6 clear weeks you will receive a 5% discount.

If you order giving less than 2 weeks notice a 10% surcharge will be added to your bill. Also these will be sent special delivery to ensure you receive them, or of course they may be picked up.

Personalized orders of less than 25 value will incur a 3 set up charge.

Our rosettes are sent in plenty of time and we use royal mail as standard. If you would prefer we can use a courier or special delivery at extra cost.

Returns, this is something we have not had to deal with as our customers have been happy with their purchases, but in the unlikely event of a problem please contact us.

For postage costs please see the terms and conditions section.

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